1. Introduction
NUREOS UK LTD ("we," "us," or "our") operates the website
https://nureos.co.uk/
(the "Site") and provides services including custom software development, IT consultancy,
and Audio-Visual (AV) testing & commissioning.
This Privacy Policy describes how we collect, use, and protect your personal information in
connection with your use of our Site and services.
As a company based in the United Kingdom, we adhere to the UK General Data Protection
Regulation (GDPR) and the Data Protection Act 2018.
2. Information We Collect
We collect personal information through the following means:
A. Information You Provide Directly
This includes information you voluntarily submit when you contact us via email, phone, or
submission forms on our Site, such as:
- Contact Data: Your name, email address, phone number, and company name.
- Inquiry Details: Any information you provide related to your service
needs or questions.
B. Information Collected Automatically (Cookies and Tracking)
When you visit our Site, we automatically collect certain information about your device and
usage through cookies and similar technologies:
- Usage Data: Information about how you navigate and interact with the
Site, including pages visited, time spent on pages, and referring URLs.
- Device Data: Your IP address, browser type, operating system, and
device identifier.
3. How We Use Your Information (Legal Basis)
- To Respond to Inquiries: To communicate with you and address your
requests for services. Legal Basis: Legitimate Interests (Responding to user
requests) or Pre-Contractual Steps.
- To Provide Services: To fulfill our contract obligations for software
development or consultancy. Legal Basis: Contractual Necessity.
- To Improve Our Site: To monitor and analyze usage to enhance
functionality and user experience. Legal Basis: Legitimate Interests (Site
maintenance and improvement).
- For Security: To protect our Site and prevent fraudulent or illegal
activity. Legal Basis: Legitimate Interests (Security).
- Marketing Communication: To send you information about our services, if
you have opted-in. Legal Basis: Consent.
4. Sharing Your Information
- Service Providers: Third-party vendors who perform services on our
behalf, such as website hosting, analytics, or email communication tools. These
providers are bound by confidentiality obligations.
- Legal Requirements: If required to do so by law, court order, or
governmental authority.
- Business Transfers: In connection with a sale, merger, or transfer of
all or a portion of our assets.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal
information from unauthorized access, disclosure, alteration, or destruction. However, no
internet transmission is entirely secure, and we cannot guarantee absolute security.
6. International Data Transfers
As a UK-based company, we process data primarily within the European Economic Area (EEA) and
the UK. If we transfer personal data outside these areas, we ensure appropriate safeguards
are in place, such as standard contractual clauses approved by the European Commission or
the UK government.
7. Your Data Protection Rights (UK GDPR)
You have the right to:
- Access: Request copies of your personal data.
- Rectification: Request correction of inaccurate data.
- Erasure ('Right to be Forgotten'): Request deletion of your data, under
certain conditions.
- Restriction of Processing: Request that we limit the way we use your
data.
- Object to Processing: Object to our processing of your data.
- Data Portability: Request a transfer of your data to another
organization.
To exercise any of these rights, please contact us using the details below. You also have the
right to lodge a complaint with the UK supervisory authority, the Information Commissioner's
Office (ICO).
8. Changes to This Policy
We may update this Privacy Policy periodically. We will post the new policy on this page and
update the "Effective Date" at the top.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at:
NUREOS UK LTD
Email: nimesh@nureos.co.uk